Public Governance / Zarządzanie Publiczne http://publicgovernance.pl/zpub <p>Public Governance / Zarządzanie Publiczne (ISSN 1898-3529) is a quarterly published since 2007. It is intended for experts and researchers who specialise in public issues, including political decision-makers and students. It offers a forum for debates between academics and practitioners interested not only in the theoretical foundations of public governance but also in the opportunities for its practical application.</p> <p>The mission of Public Governance / Zarządzanie Publiczne is to publish advanced theoretical and empirical research in public management, governance, public policy analysis and evaluation, public sector economy as well as strategic management, which reflect new developments in the methodology of social science. The editors select papers with an original theoretical background and those that discuss the results of pioneering empirical research. We are also eager to promote the interdisciplinary and comparative approaches based on qualitative, quantitative and experimental studies that provide new insights into the construction of theoretical models along with the methodological concepts in the field of public management.</p> en-US anna.chrabaszcz@uek.krakow.pl (Anna Chrabąszcz) anna.chrabaszcz@uek.krakow.pl (Anna Chrabąszcz) Fri, 28 Jun 2019 00:00:00 +0200 OJS 3.1.2.1 http://blogs.law.harvard.edu/tech/rss 60 Work environment, governance and service quality in Japanese healthcare http://publicgovernance.pl/zpub/article/view/ZP.2019.47.1.01 <p><em>Objectives</em>: This paper explores the contribution of governance to work environment and service quality in Japanese healthcare.</p> <p><em>Research design</em>: Data for this project was collected by giving questionnaires to the staff at eight cooperative hospitals across Japan in 2016 and compared with similar data from the staff at two public hospitals in Osaka in 2017. The staff sample from these 10 hospitals was a total of 6,859, with a response rate of 72.1%.</p> <p><em>Findings</em>: Based on the “demand, control, support” model of Karasek &amp; Theorell, we found that more staff control over their daily work life resulted in greater staff satisfaction and promoted better service quality. Governance proved to be an intervening factor of significant importance and this paper considered three differentiated models for governing the provision of healthcare in Japan. They were distinguished in terms of the autonomy given to the staff in their everyday work life as well as patient inclusion in hospital discussions and decision-making.</p> <p><em>Implications</em>: Greater staff autonomy and more patient inclusion can have a positive effect both on work environment and service quality. Governance models can, therefore, contribute to or detract from goals of achieving greater staff autonomy, better service quality and more patient inclusion.</p> <p><em>Contribution</em>: This study tapped into Japan’s unique healthcare system, with two user-owned co-operative healthcare providers that manage nearly 200 hospitals with almost 50,000 beds, in order to explore work environment, governance and service quality. Questionnaires given to nearly 7,000 hospital employees allowed us to explore in depth the contribution of governance to work environment and service quality in Japanese healthcare. These results can serve as a best practice for other healthcare providers in Japan and elsewhere.</p> Victor A. Pestoff Copyright (c) 2019 The Małopolska School of Public Administration of the Cracow University of Economics http://publicgovernance.pl/zpub/article/view/ZP.2019.47.1.01 Thu, 27 Jun 2019 00:00:00 +0200 Behaviour architects: a framework for employing behavioural insights in public policy practice http://publicgovernance.pl/zpub/article/view/ZP.2019.47.1.02 <p><em>Objectives:</em> Responses to policy initiatives of citizens and organisations often differ from those expected by policy designers. The article offers an analytical framework for holistic mapping of mechanisms driving policy addressees’ behaviours.</p> <p><em>Research design &amp; methods</em>: Article uses systematic literature review of policy design and behavioural insights studies to develop the framework. The framework is then empirically tested in a case study of a policy implemented in 2015 by the government of Poland to address the problem of obesity in school children. Methods include in-depth interviews with adults parents, school principals, canteen staff, surveys, and focus groups with parents and teenagers, ethnographic observations in school canteens.</p> <p><em>Findings</em>: The empirical test proved the utility of the analytical framework in identifying flaws in policy design. Framework helped: (1) articulating an overall theory of change of regulation; (2) reframing the policy issue in behavioural terms, i.e., stating who, how, and in what context did not comply, and (3) identifying reasons for non-compliance related to capacity, motivation and opportunities of the policy subjects.</p> <p><em>Implications / Recommendations</em>: The article proposes that policy designers should work as behaviour architects in order to design more effective public policies and avoid policy failures. They should consider mechanisms facilitating or hampering expected behaviours of policy addressees.</p> <p><em>Contribution / Value added</em>: This article contributes to the theory and practice of policy design. It operationalises determinants of policy compliance from the perspective of applied behavioural science. It helps public policy scholars and practitioners to think systematically about policy subjects’ behaviours, decisions, and their determinants when analysing and designing policy solution.</p> <p><em>Article classification</em>: theoretical article – conceptual article.</p> Karol Olejniczak, Paweł Śliwowski, Magdalena Roszczyńska-Kurasińska Copyright (c) 2019 The Małopolska School of Public Administration of the Cracow University of Economics http://publicgovernance.pl/zpub/article/view/ZP.2019.47.1.02 Thu, 27 Jun 2019 00:00:00 +0200 The emergence of unintended fit and the theory of gradual institutional change: a case study of Polish employment regulations and post-crisis public policies http://publicgovernance.pl/zpub/article/view/ZP.2019.47.1.03 <p><em>Objectives</em>: This paper aims to theorise that unintended fit may emerge not only when institutions are creatively adapted by actors within the boundaries of formal rules, but also when formal rules are violated or circumvented.</p> <p><em>Research design &amp; methods</em>: To that end, this paper links unintended fit more closely with the theory of gradual institutional change coming from historical institutionalism. Theoretical developments are illustrated by a case study on Polish employment regulations and post-crisis public policies.</p> <p><em>Findings</em>: This paper finds that unintended fit may emerge in two situations: when rules are creatively adapted by actors who use them (“conversion-type” unintended fit) or when they are both adapted and circumvented or violated&nbsp; (“driftconversion-type” unintended fit). The requirements for the formation of both types of unintended fit are discussed.</p> <p><em>Implications/ Recommendations</em>: This paper suggests that violations and circumventions should be treated as methods of engaging institutions and that the concept of ambiguity in historical institutionalism should be revised in respect to drift.</p> <p><em>Contribution / Value Added</em>: This approach opens new possibilities for analysing the formation of institutional complementarities.</p> <p><em>Article Classification</em>: Research article.</p> Karol Muszyński Copyright (c) 2019 The Małopolska School of Public Administration of the Cracow University of Economics http://publicgovernance.pl/zpub/article/view/ZP.2019.47.1.03 Thu, 27 Jun 2019 00:00:00 +0200 In the face of the rising importance of natural gas to the Polish economy http://publicgovernance.pl/zpub/article/view/ZP.2019.47.1.04 <p><em>Objective</em>: The purpose of this text is to determine ways of diversifying the sources of origin and directions for importing natural gas to Poland until the agreement for the supply of Russian gas expires in 2022. In so doing, the growth of extraction in Poland, deliveries from other countries and the partial replacement of gas in the economy with raw materials available in Poland are all analys ed.</p> <p><em>Research design and methods</em>: A reasonable approach to energy policy, factor analysis and elements of multidimensional comparative analysis were adopted.</p> <p><em>Findings</em>: It is important that gas imports to the country are substantially increased in winter and it is essential that the capacity of gas storage facilities, in particular cavity facilities, is increased as well. Furthermore, it is necessary to attempt to reduce energy consumption, with different preferences that facilitate the growth of the share of renewable sources of energy (RSE) in the energy mix.</p> <p><em>Implications / Recommendations</em>: This article presents arrangements which may prove to be useful for implementation of Polish energy policy.</p> <p><em>Contribution / Value Added</em>: Considerable political changes and alterations to the gas market have superseded a number of researchers’ arrangements and forecasts concerning Poland. What is missing is a comprehensive analysis, based on data from 2017 and 2018, of increasing the diversification of gas supplies to Poland.</p> <p><em>Article Classification</em>: research article.</p> Tomasz Skrzyński Copyright (c) 2019 The Małopolska School of Public Administration of the Cracow University of Economics http://publicgovernance.pl/zpub/article/view/ZP.2019.47.1.04 Thu, 27 Jun 2019 00:00:00 +0200 Corruption: the Polish perspective of combating it in light of the World Bank’s experiences http://publicgovernance.pl/zpub/article/view/ZP.2019.47.1.05 <p><em>Objectives</em>: The aim of this article is to identify the main weaknesses in Poland in combating corruption in the context of the World Bank’s experiences.</p> <p><em>Research Design &amp; Methods</em>: Various notions of corruption will be presented. This article will also indicate the most important conclusions from a number of previous scientific studies in the field of corruption conducted under the aegis of the World Bank.</p> <p><em>Findings</em>: Reducing motivation to accept or provide undue benefits is directly related to an increased effectiveness in detecting corruption. The World Bank also points out that one of the most effective tools in fighting corruption is counteracting the legalisation of benefits obtained through corrupt activities.</p> <p><em>Contribution</em>: In the Polish perspective, a positive correlation between a weaker, less operational state apparatus and the frequency of corruption will be shown.</p> <p><em>Article classification</em>: research article.</p> Jakub Purchla Copyright (c) 2019 The Małopolska School of Public Administration of the Cracow University of Economics http://publicgovernance.pl/zpub/article/view/ZP.2019.47.1.05 Thu, 27 Jun 2019 00:00:00 +0200