Innovation in Public Service Delivery in Terms of Shared Services Centres in Local Governments: A Case Study of the City of Toruń (Poland). Journal of Public Governance, Poland, v. 50, n. 4, p. 39–53, 2020. DOI: 10.15678/ZP.2019.50.4.04. Disponível em: https://publicgovernance.pl/index.php/zpub/article/view/23733. Acesso em: 31 oct. 2026.