ĆWIKLICKI, Marek; WODECKA-HYJEK, Angelika. Best Value – the English framework for public services improvement. Journal of Public Governance, Poland, v. 23, n. 1, p. 50–61, 2013. Disponível em: https://publicgovernance.pl/zpub/article/view/254.. Acesso em: 23 nov. 2024.