PESTOFF, Victor A. Work environment, governance and service quality in Japanese healthcare. Journal of Public Governance, Poland, v. 47, n. 1, p. 5–17, 2019. DOI: 10.15678/ZP.2019.47.1.01. Disponível em: https://publicgovernance.pl/zpub/article/view/ZP.2019.47.1.01.. Acesso em: 3 jul. 2024.