ĆWIKLICKI, Marek; WODECKA-HYJEK, Angelika. Best Value – the English framework for public services improvement. Journal of Public Governance, [S. l.], v. 23, n. 1, p. 50–61, 2013. Disponível em: https://publicgovernance.pl/zpub/article/view/254. Acesso em: 6 may. 2024.